Prescriptions

Repeat Prescriptions

We no longer accept telephone requests for prescriptions. Please use one of the following methods to order your prescription.

Online ordering of your prescription via the internet

If you have access to the internet please ask reception for a form for on-line access to your medical record.  This is the most efficient and safest way to order your medications.  It means that there is a full record of your request and ensures you receive the correct prescription.

Tick your repeat prescription slip (the right hand side of your prescription)

If you are able and active you can tick the items you require on your repeat prescription slip and put it into the box at the prescription desk in the surgery.  If you do not have a current repeat prescription slip please ask at the prescription desk and we will print one for you.

Order your medication through your local pharmacy

If you have your prescriptions dispensed at the same pharmacy every time you can speak to them about the services they offer in relation to ordering prescriptions.  Please make sure you only order what you need - this does not mean that it will be removed from your repeat prescription.  It just prevents medicines being wasted and saves the NHS money.

Repeat Dispensing - up to a year's prescription from one request!

If you take the same medicines every day and have done for several months without any dose changes then please ask at the prescription desk or ask your pharmacy about repeat dispensing.  This may allow you to have up to 12 months of prescriptions sent to the pharmacy of your choice.

When Will My Prescription Be Ready?

The minimum time we need to process a request is two full working days.

Prescription order/ready times:

Prescription order placed with surgery (online, via pharmacies or left in box)

Prescription printed and signed ready for collection from surgery or sent back to your pharmacy.

 

Monday BEFORE 1pm

Wednesday after 1pm

 

 

 

You will need to speak to your pharmacy to check when your medicines will be ready to collect from them.

Monday AFTER 1pm

Wednesday after 5pm

Tuesday BEFORE 1pm

Thursday after 1pm

Tuesday AFTER 1pm

Thursday after 5pm

Wednesday BEFORE 1pm

Friday after 1pm

Wednesday AFTER 1pm

Friday after 5pm

Thursday BEFORE 1pm

Monday after 1pm

Thursday AFTER 1pm

Monday after 5pm

Friday BEFORE 1pm

Tuesday after 1pm

Friday AFTER 1pm/Saturday/Sunday

Tuesday after 5pm

Bank holidays

ALLOW EXTRA TIME

For most repeat prescriptions we will accept requests up to 7 days before your next prescription is due.  Please allow a minimum of TWO working days - remember Saturday and Sunday are not working days!

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.00
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.